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Commitment to quality postpones tests

posted 12 Mar 2013, 08:56 by Steve Jahne   [ updated 13 Mar 2013, 14:16 by Industry Publishing ]

Field-testing in preparation for this year's release of HeatBacks has been delayed while we await the arrival of production body casings for the unit. 

Inhouse engineer and HeatBack inventor, Joseph van Liempt, said the product samples currently available were not appropriate for field testing as these units' casings did not meet design strength requirements.

"The field tests are very important for final product development and establishing HeatBack's energy and money-saving credibility", said Joseph. "Because of this, units used for testing must match our production model specifications as closely as possible, and the sample units don't do this."

This discovery may delay field-testing and hence product release by up to 12 weeks. We sincerely apologise for any inconvenience this may cause to the many people who've expressed interest in the product.

Joseph explained that the current stock of sample HeatBacks were mainly used for display purposes. They assisted many people, such as those visiting The Smart Energy Expo in Wellington last year, to visualise how HeatBack works. The casings for these units were created using a 3-D printer, so it's hardly surprising they do not meet strength requirements.

Please don't hesitate to contact HeatBack if you have any questions regarding field testing and the product's release. Also, click the RSS newsfeed button or keep checking this website for more progress reports on HeatBack's testing and release as they come to hand.